Player Protection Program

Play Smart. Play Safe.
Responsible Gaming at 520ji

Gaming should be fun — nothing more, nothing less. At 520ji Casino, we believe every Filipino player deserves a safe, fair, and enjoyable experience. That's why we've built real tools to help you stay in control, every single session.

21 + Only  |  This platform is strictly for adults 21 years of age and older

At 520ji, responsible gaming isn't just a legal checkbox — it's a genuine commitment to our players across Metro Manila, Cebu, Davao, and all across the Philippines. We understand that for most players, online casino games like slots, bingo, and Andar Bahar are a fun way to unwind. But we also know that gambling can become harmful for some people. That's why 520ji provides a full suite of player protection tools, age verification safeguards, and self-exclusion options — because your wellbeing always comes before your next bet.

Player Protection Tools

Take Control of Your Gaming

520ji gives you practical tools to manage how you play. Set limits, take breaks, and monitor your activity — all from your account settings.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 520ji account. Once your limit is reached, no further deposits will be accepted until the period resets. You can lower your limit instantly, but increases take 72 hours to take effect — a deliberate cooling-off buffer.

Session Time Limits

Decide in advance how long you want to play in a single session. When your limit is up, 520ji will send you a clear notification and, if you choose, automatically log you out. It's a simple but effective way to keep your gaming time intentional rather than impulsive.

Reality Checks

Enable regular pop-up reminders that show you exactly how long you've been playing and how much you've wagered during your current session. Sometimes all it takes is a quick reality check to help you decide it's time to step away and do something else.

Cooling-Off Period

Need a short break without committing to a full self-exclusion? 520ji's cooling-off option lets you temporarily suspend your account for a set period — 24 hours, 48 hours, 7 days, or 30 days. During this time, you won't be able to log in or make deposits.

Self-Exclusion

If you feel your gambling has become a problem, 520ji's self-exclusion tool allows you to close your account for a minimum of 30 days, up to five years, or permanently. Once activated, your account will be locked immediately and cannot be reopened during the exclusion period.

Loss Limits

Set a maximum net loss threshold over a daily, weekly, or monthly period. When you reach your loss limit, 520ji will automatically prevent further play for that period. It's one of the most powerful tools available to keep your gaming within your personal budget.

21 +

Strict 21+ Age Requirement at 520ji

In accordance with Philippine gaming regulations, 520ji Casino is strictly for players who are 21 years of age or older. We enforce this through mandatory age verification during account registration and at the point of first withdrawal. Any account found to belong to a person under 21 will be immediately suspended. If you're a parent or guardian, please use parental control software to restrict access to gambling websites on shared devices at home.

Know the Signs

Is Gambling Becoming a Problem?

Problem gambling affects players across the Philippines — from occasional bettors to regular casino visitors. Recognizing the warning signs early is the most important step. Honest self-reflection can make a real difference.

If several of these signs feel familiar, it may be time to use 520ji's self-exclusion tool, speak to someone you trust, or reach out to a professional support service. You are not alone — help is available across the Philippines.

01

Spending more money on gambling than you originally planned or can afford to lose.

02

Chasing losses — continuing to bet in an attempt to win back money you've already lost.

03

Feeling restless, irritable, or anxious when you try to cut back or stop gambling.

04

Lying to family members, friends, or colleagues about the amount of time or money spent gambling.

05

Gambling to escape personal problems, stress, loneliness, or feelings of anxiety and depression.

06

Borrowing money, selling personal items, or missing bill payments to fund gambling activity.

07

Neglecting work, school, family responsibilities, or personal relationships because of time spent gambling.

08

Feeling that you need to gamble with larger amounts of money to achieve the same level of excitement.

Self-Exclusion

How to Exclude Yourself at 520ji

Self-exclusion is one of the most effective tools for players who need a real break. Here's how it works at 520ji and what happens once you activate it.

520ji Self-Exclusion Program

Once activated, your account is locked immediately. No logins, no deposits, no bets — for the full duration of your chosen exclusion period.

Choose the exclusion period that works best for your situation. All options are available through your 520ji account settings under "Responsible Gaming," or by contacting our 24/7 support team directly at [email protected].

⏸️ 30 Days Short break
📅 3 Months Extended pause
🗓️ 6 Months Mid-term break
📆 1 Year Long-term break
🔒 5 Years Extended exclusion
🚫 Permanent Full closure
Important: Self-exclusion at 520ji is irreversible for the chosen period — no exceptions. If you choose self-exclusion, we will also opt you out of all 520ji marketing communications for the duration. We strongly encourage players who opt for self-exclusion to also seek support from a professional counseling service. PAGCOR operates responsible gaming awareness programs across the Philippines to help players and their families.
Step by Step

How to Set Your Limits on 520ji

Setting responsible gaming limits on 520ji takes less than two minutes. Here's exactly how to do it from your account dashboard.

Remember: all limit decreases take effect immediately. Limit increases have a mandatory 72-hour waiting period built in — this is intentional, to prevent impulsive decisions made in the heat of the moment.

1
Log in to Your 520ji Account

Visit 520ji.cam and log in using your registered email and password. Make sure you're on a secure, private network — especially if you're accessing from a shared device in a café or office in Makati or BGC.

2
Go to Account Settings

Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

In your account settings menu, navigate to the "Responsible Gaming" tab. This is where all player protection tools are housed — deposit limits, session controls, reality checks, and self-exclusion.

4
Choose and Configure Your Limits

Select the tool you want — deposit limit, loss limit, session time, or self-exclusion — and enter your preferred threshold. Review your choice carefully before confirming.

5
Confirm and Save

Click "Save Changes." For deposit or loss limit decreases, the new limit takes effect immediately. You'll receive a confirmation email to your registered address for your records.

Common Questions

Responsible Gaming FAQs

Got questions about 520ji's player protection tools? Here are answers to the most common ones we hear from our Filipino players.

No. Self-exclusion at 520ji is a firm commitment and cannot be reversed before the chosen period ends. This is intentional — the cooling-off period is designed to protect you from impulsive decisions. Once your chosen exclusion period has fully elapsed, you may contact our support team to request account reactivation, which includes a mandatory 24-hour reflection period before access is restored.

Any real-money balance in your 520ji account at the time of self-exclusion will be held securely. You may request a withdrawal of your real-money balance at any point during the exclusion period by contacting our support team. Bonus funds and any bonus-derived winnings that have not yet met wagering requirements will be forfeited upon self-exclusion activation.

During registration, all players must confirm their date of birth. Before a first withdrawal is processed, 520ji requires players to submit a valid government-issued ID — such as a Philippine National ID, SSS ID, UMID, Passport, or Driver's License — to complete age and identity verification. Accounts that cannot be verified as 21+ will be suspended immediately and any funds handled in accordance with applicable Philippine law.

No. At 520ji, any increase to a previously set deposit limit or loss limit takes a mandatory 72-hour waiting period to take effect. This delay is intentional — it gives you time to reconsider whether the increase is really what you want. Decreases, on the other hand, always take effect immediately, with no waiting period.

If you or someone you know is struggling with problem gambling, help is available in the Philippines. PAGCOR — the Philippine Amusement and Gaming Corporation — operates responsible gaming awareness and referral programs. You can also reach out to mental health professionals through the Department of Health's mental health hotlines. Additionally, Gamblers Anonymous Philippines holds regular meetings in Metro Manila and other major cities. Please do not hesitate to reach out — seeking help is a sign of strength, not weakness.

No. When you activate self-exclusion at 520ji, we immediately remove you from all marketing and promotional communication lists for the full duration of your exclusion period. This includes email newsletters, SMS promotions, and push notifications. You will only receive essential account-related communications — such as your exclusion confirmation and balance withdrawal updates.

Play Responsibly. Enjoy the Game.

520ji is built for players who want to have fun while staying in control. Explore our full game library — slots, bingo, Andar Bahar, and more — all in Philippine Peso, with the tools you need to keep gaming safe.

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