520ji Casino Privacy Policy
At 520ji, your personal data is treated with the same care we give to your gaming experience. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe — in plain language you can actually understand.
Effective Date: January 1, 2026 | Last Updated: January 1, 2026Privacy Principles at 520ji
Before you read the full policy, here are the six core principles that guide how 520ji handles every piece of personal information entrusted to us.
Transparency First
We tell you exactly what data we collect and why. No hidden clauses, no surprise uses — just straightforward, honest information about how your data is handled at 520ji.
Data Minimization
520ji only collects data that is genuinely necessary to provide our services, comply with legal obligations, or improve your gaming experience. We don't collect data just because we can.
Strong Security
We use industry-standard SSL encryption, two-factor authentication, and access controls to protect your personal information against unauthorized access or disclosure.
Your Rights Matter
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. 520ji makes it easy to exercise those rights.
Limited Retention
We only keep your personal data for as long as necessary to fulfill the purpose it was collected for, or as required by Philippine law and gaming regulatory obligations.
No Unauthorized Sharing
520ji never sells your personal data to third parties. Data is only shared with carefully vetted service providers who are contractually bound to protect it under equivalent standards.
1 About This Privacy Policy
This Privacy Policy describes how 520ji Casino collects, uses, stores, and protects personal information in connection with the operation of the 520ji platform — including our website at 520ji.cam, any associated mobile applications, and all related online gaming services (collectively, the "Platform").
520ji is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). This policy is also informed by globally recognized privacy standards to ensure your data is always handled responsibly.
By using the 520ji Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and processing of your personal data as described herein. If you do not agree with the terms of this policy, please discontinue use of the Platform immediately.
2 Personal Data We Collect
520ji collects personal data through various means, including information you provide directly, data generated by your use of the Platform, and information received from third-party sources as permitted by law. The categories of personal data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number (e.g., Philippine National ID, Passport) | Provided by you during registration or KYC |
| Contact Data | Email address, mobile number, residential address (city/province) | Provided by you during registration |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Provided by you during deposit/withdrawal |
| Gaming Data | Bet history, game preferences, session duration, win/loss records, bonus usage | Generated automatically through Platform use |
| Technical Data | IP address, browser type and version, device type, operating system, time zone, cookie identifiers | Collected automatically via cookies and system logs |
| Communications Data | Customer support chat logs, email correspondence, feedback submissions | Generated through your interactions with 520ji support |
| KYC / Verification Data | Copies of government IDs, selfie verification images, proof of address documents | Provided by you during account verification |
520ji does not collect sensitive personal information (as defined under RA 10173, such as race, religion, health information, or political affiliations) except where strictly required by anti-money laundering regulations or gaming compliance obligations, in which case it will be collected only with your explicit consent or under lawful authority.
3 How We Use Your Personal Data
520ji uses the personal data we collect for the following specific purposes:
- Account Registration & Management: To create, verify, and maintain your 520ji Player Account, including age verification (21+ requirement) and identity authentication.
- Service Delivery: To process deposits and withdrawals in Philippine Peso, provide access to games, calculate winnings, and administer bonuses and promotions.
- KYC & AML Compliance: To fulfill our obligations under Philippine anti-money laundering laws (AMLA, RA 9160 as amended) and PAGCOR regulatory requirements, including identity verification and transaction monitoring.
- Customer Support: To respond to your queries, resolve disputes, and handle complaints submitted via email or live chat.
- Responsible Gaming: To implement and monitor self-exclusion, deposit limits, and session controls requested by you, and to identify potentially problematic gaming behavior.
- Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, cheating, and other prohibited conduct.
- Marketing Communications: To send you promotional offers, bonus notifications, and updates about 520ji — but only if you have opted in to receive such communications. You may opt out at any time.
- Platform Improvement: To analyze aggregated usage data to improve game selection, website performance, and the overall user experience for Filipino players.
- Legal Compliance: To comply with applicable Philippine laws, court orders, and regulatory directives, including reporting obligations to PAGCOR and AMLC.
4 Legal Basis for Processing
Under the Data Privacy Act of 2012, 520ji processes your personal data on the following lawful bases:
- Performance of a Contract: Processing is necessary to perform our contractual obligations to you under the Terms & Conditions — including operating your account, processing transactions, and delivering gaming services.
- Legal Obligation: Processing is required to comply with Philippine laws, including PAGCOR licensing conditions, Anti-Money Laundering Act obligations, and data retention requirements under applicable regulations.
- Legitimate Interests: Processing is necessary for 520ji's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your privacy rights.
- Consent: For optional processing activities such as marketing communications, non-essential cookies, and certain data-sharing arrangements, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time.
5 Data Sharing & Third Parties
520ji does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and under contractual data protection obligations:
- Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and 7-Eleven (Cliqq) to process your deposits and withdrawals. These providers receive only the financial data necessary to complete your transaction.
- Identity Verification Providers: Third-party KYC and age verification service providers to authenticate your identity and verify your age (21+) as required by Philippine gaming regulations.
- Game Software Providers: Licensed game developers and live dealer platform providers who supply the gaming content available on 520ji. These providers may process technical data to deliver and audit game outcomes.
- Regulatory Authorities: PAGCOR, AMLC, the National Privacy Commission, and other Philippine government agencies where we are legally required to disclose information.
- Legal and Professional Advisers: Lawyers, auditors, and compliance consultants bound by professional confidentiality obligations.
- IT & Cloud Service Providers: Hosting, database management, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
6 Cookies & Tracking Technologies
520ji uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.
We use the following types of cookies:
- Strictly Necessary Cookies: Essential for the Platform to function. These enable core features like account login, session management, and security. They cannot be disabled without affecting Platform functionality.
- Performance Cookies: Collect anonymized data about how players use the Platform (e.g., which pages are visited most frequently) to help us improve site performance and user experience.
- Functionality Cookies: Remember your preferences such as language settings, game history, and display options so you don't have to re-enter them each session.
- Analytics Cookies: Used to understand aggregate player behavior and Platform performance. Data collected is anonymized and cannot be used to identify individual users.
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of some Platform features. 520ji does not use cookies to collect personal data for sale to third parties.
7 Data Retention
520ji retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable Philippine law and regulatory obligations. The general retention periods we apply are:
- Account and Identity Data: Retained for the duration of your active account plus a minimum of five (5) years after account closure, in accordance with PAGCOR licensing requirements and AML record-keeping obligations.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act.
- Gaming History: Retained for a minimum of three (3) years for compliance auditing and dispute resolution purposes.
- Customer Support Records: Retained for two (2) years from the date of your last support interaction.
- Marketing Preferences: Retained until you withdraw your marketing consent or for two (2) years of inactivity, whichever comes first.
- Technical Logs: Retained for ninety (90) days for security monitoring, then deleted or anonymized.
After the applicable retention period expires, personal data is securely deleted or irreversibly anonymized so that it can no longer be associated with any individual.
8 Your Data Subject Rights
Under the Philippine Data Privacy Act of 2012 (RA 10173), you are entitled to the following rights with respect to your personal data held by 520ji:
- Right to Be Informed: The right to be notified of how your personal data is collected, used, shared, and protected — which this Privacy Policy fulfills.
- Right of Access: The right to request a copy of the personal data 520ji holds about you, along with information about how it is being used.
- Right to Rectification: The right to request correction of inaccurate, outdated, incomplete, or misleading personal data we hold about you.
- Right to Erasure ("Right to be Forgotten"): The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
- Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation, where processing is based on legitimate interests.
- Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to transmit it to another data controller where technically feasible.
- Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe 520ji has processed your personal data in a manner that violates RA 10173.
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond within fifteen (15) business days of receiving your request.
9 Data Security
520ji implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:
- SSL/TLS Encryption: All data transmitted between your device and the 520ji Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
- Encrypted Data Storage: Sensitive personal and financial data at rest is stored in encrypted form using AES-256 encryption or equivalent standards.
- Access Controls: Access to personal data within 520ji is restricted on a strict need-to-know basis. All staff with access undergo background checks and regular data privacy training.
- Two-Factor Authentication (2FA): Players are encouraged — and in certain circumstances required — to enable 2FA on their accounts to prevent unauthorized access.
- Penetration Testing: 520ji conducts regular security audits and penetration tests to identify and remediate vulnerabilities in the Platform.
- Incident Response: In the event of a personal data breach, 520ji will notify affected users and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by RA 10173.
While 520ji takes every reasonable precaution to protect your personal data, no online system is completely immune to security risks. We encourage all players to use strong, unique passwords and enable 2FA on their 520ji accounts.
10 Children's Privacy & Age Restriction
The 520ji Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. 520ji does not knowingly collect, process, or store personal data from individuals under the age of 21.
520ji employs age verification procedures during account registration to confirm that all new players meet the minimum age requirement. Any account found to belong to a person under 21 years of age will be immediately suspended, and all associated personal data will be handled in accordance with applicable law, including prompt deletion where no legal retention obligation applies.
If you are a parent or guardian and believe that a minor has created a 520ji account without your consent, please contact us immediately at [email protected] so we can take appropriate action.
11 Updates to This Privacy Policy
520ji reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page;
- Post a notice on the 520ji Platform informing players of the change; and
- Where required by law or where changes materially affect your rights, notify you directly via email to your registered address.
Your continued use of the 520ji Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how 520ji protects your personal information.
12 Contact Us & Data Protection Officer
If you have any questions, concerns, or complaints about this Privacy Policy or 520ji's data processing practices, or if you wish to exercise any of your data subject rights under RA 10173, please contact our Data Protection Officer:
- Data Protection Officer: 520ji Privacy & Compliance Team
- Email: [email protected] (Subject: "Data Privacy Request")
- Response Time: Within 15 business days of receiving your request
- Support Hours: 24 hours a day, 7 days a week
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph. We take all privacy concerns seriously and will cooperate fully with any NPC investigation.
This Privacy Policy was last reviewed and updated on January 1, 2026. 520ji Casino reserves all rights not expressly granted herein.
Your Privacy Rights at 520ji
Under the Philippine Data Privacy Act of 2012, you have real, enforceable rights over your personal data. Here's what you can ask 520ji to do.
Right of Access
Request a copy of all personal data 520ji holds about you, along with details on how it is being used and shared.
Right to Rectification
Ask us to correct any inaccurate or outdated personal data we hold about you at any time.
Right to Erasure
Request deletion of your personal data where it is no longer needed, subject to legal retention requirements.
Right to Object
Object to 520ji processing your data for direct marketing or on legitimate interest grounds at any time.
Right to Portability
Receive your personal data in a machine-readable format and transfer it to another service provider where technically feasible.
Right to Complain
File a complaint directly with the National Privacy Commission of the Philippines if you feel your rights have been violated.
Privacy Questions? We're Here for You.
Our Data Protection team is available 24/7 to answer your privacy questions, process your data rights requests, and ensure your 520ji experience remains safe and transparent.
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